Privacy Policy

Last updated: 1st July 2025

This Privacy Policy explains how Poseidon Pumps (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit or interact with our website, https://poseidonpumps.co.uk.

1. Who We Are

Poseidon Pumps
📞 0870 448 0480
📧 hello@poseidonpumps.co.uk
📍 15 Lily Close, Chelmsford CM1 6YN

We operate solely within the United Kingdom.

2. What Information We Collect

• Name
• Email address
• Phone number
• Message content from contact forms
• Technical data (IP address, browser type, device information)
• Usage data (pages visited, time on site, referring websites)

3. How We Collect Your Data

• Contact forms (used for general enquiries only – no marketing opt-ins)
• Cookies and analytics tools (see section 5)
• Website traffic tracking pixels

4. How We Use Your Information

• To respond to your enquiries
• To understand website usage and improve performance
• To ensure website security and functionality
• To track advertising effectiveness (see section 5)

We do not use your data for unsolicited marketing and do not sell or share your information with unrelated third parties.

5. Cookies and Tracking Tools

We use the following tools to help understand and improve our website:

• Google Analytics – to understand how visitors use our site
• Facebook Pixel – to measure ad performance on Facebook and Instagram
• LinkedIn Insight Tag – to track the effectiveness of LinkedIn campaigns

These tools may set cookies in your browser and collect anonymous usage data. You can manage cookie preferences in your browser settings.

6. Data Storage & Security

All data is securely stored and only retained for as long as necessary. We do not store data outside the UK. Access is restricted to authorised personnel only.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Restrict or object to how your data is used

To exercise your rights, email us at hello@poseidonpumps.co.uk.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Please check back periodically for any changes.

10. Contact Us

For any questions or concerns about this Privacy Policy:

📧 hello@poseidonpumps.co.uk
📞 0870 448 0480
📍 15 Lily Close, Chelmsford CM1 6YN